Overview

One of the most difficult issues faced by security-conscious organizations is the constant training and cross training of their IT employees to guarantee coverage in the event of a problem. But with the frequent turnover the IT industry experiences, companies often find themselves spending huge amounts of money on training their employees, just to have them move on to another job. This constant cycle wastes time and money.

Webfargo's Managed Firewall Service is a great solution for companies that have an existing firewall but not the in-house staff to maintain it, or for those companies that need a firewall installed and managed on an on-going basis. Several packages are available depending on the amount of assistance required.

Key Features

• Firewall Monitoring
  Webfargo monitors important stats on our clients' firewalls 7x24x365. In addition to simple up/down status, our monitoring system checks critical processes, backup archive integrity, free disk space, and processor utilization to name a few.
  
  
• Rulebase Changes
  Each package includes a certain number of rulebase changes per month.
  
  
• Reports
  Detailed reports are included with every package.
  
  
• Log Review
  Firewall logs are regularly reviewed by Webfargo engineers for suspicious events.
  
  
• Log Maintenance
  Client firewall logs are archived and stored (rotated) on a recurring basis.
  
  
• Troubleshooting
  Webfargo security engineers are available for troubleshooting and problem resolution in the event of an issue.
  
  
• Firewall Backups
  Essential files of the firewall are regularly backed up in order to speed recovery times in the event of a failure. Our monitoring system ensures the backup archive is intact.
  
  
• Log Storage
  Legacy log and backup information is stored for an appropriate time period.
  
  
• Emergency Hardware Usage
  Webfargo keeps spare firewalls on hand in the event of a client hardware failure, to be delivered onsite within 4 hours.
  
  
• Upgrades
  Webfargo's engineering team alerts our Managed Firewall clients to relevant security patches as they are released, for both the firewall and Operating System. Installation services are available as well.
  
  
• The Webfargo Security Center
  Our revolutionary portal allows our clients a unique view of their network security in real-time. Click the images below to enlarge.
  
  
  
  
  
  
  

Also see:
Managed Router Service
Managed Intrusion Detection Service